FAQ

Frequently asked questions

Read our FAQ and get all your questions answered.

DR World

Why buy a DR car?

Buying a DR car means opting for vehicles designed to combine style, safety and reliability, built to meet the needs of modern mobility. DR cars stand out for:

Distinctive design: modern lines and refined details that enhance every model.
Advanced technology: cutting-edge safety systems, infotainment and connectivity.
Reliability and quality: engines built to high standards and rigorous production controls.
Dedicated assistance: a network of authorised DR service centres ready to guarantee maintenance and support.
Versatility: models suited to city driving, light off-road use or commercial purposes.

How can I contact DR auto?

We are always available to answer questions, provide assistance, book a dealership appointment or arrange a test drive.

Customer service
Phone	+39 0865 1998320
Opening hours	Monday – Friday Morning: 09:00 – 13:00 Afternoon: 15:00 – 19:00

DR Assistance

Does the workshop intervention have a cost?

The cost of a service intervention at an authorized DR workshop depends on the type of operation and the vehicle’s warranty status.

In particular

During the warranty period, any manufacturing defects are repaired at no cost
No charge for spare parts
No charge for labor

For interventions not covered by the warranty (routine maintenance or other repairs), the DR workshop will provide a clear and transparent estimate before proceeding.

Where can I go to have the vehicle checked?

The entire DR Service Network is at your disposal, find your nearest workshop.

Can I turn to my local garage?

To maintain the validity of the DR warranty, extraordinary maintenance interventions must be carried out exclusively within the DR Authorized Repair Network.

This is because:

authorized DR workshops use official procedures
they use genuine DR spare parts
they operate in accordance with the manufacturer’s technical standards

Interventions carried out outside the authorized network may compromise the validity of the warranty.

To easily find an authorized center, visit the dedicated page.

What if I wanted to know the colour code of my vehicle?

You can easily and free of charge find out the color code of your DR by contacting the DR Customer Support Service.

You will simply need to provide:

The vehicle license plate and/or
The Vehicle Identification Number (VIN)

Our team will verify the information and promptly provide you with the correct color code, useful for bodywork repairs or paint touch-ups.

Where can I find a DR service centre to have my vehicle checked?

For the inspection, maintenance or servicing of your vehicle you can contact the nearest official DR service centre, part of the DR Service Network present throughout the national territory.

To find it quickly and easily:

visit the dedicated page on our website
enter your region, city or postcode
select the most convenient authorised DR dealership or service centre for you

This way you can be sure of entrusting your vehicle to qualified professionals, with genuine parts and work carried out in accordance with DR standards.

ACI global/DR automobiles convention

For how long can I use the DR Assistance courtesy vehicle?

The courtesy vehicle can be requested within 15 days from the actual admission of the vehicle to the authorized DR workshop. The maximum duration of the service is 8 consecutive days, with no possibility of extension.

What does the ACI/DR convention consist of?

DR Customers can benefit from the DR Assistance service, activated in collaboration with ACI Global Italia, which offers comprehensive support both in Italy and abroad.

The main services included are:

Vehicle towing in case of breakdown or accident
Courtesy car
Safe return of the vehicle or the driver
Medical assistance during the journey
Legal protection for any road-related disputes
Additional dedicated services for worry-free travel.

For full details and conditions, visit the dedicated DR roadside assistance page.

How can the DR Assistance service be accessed?

The DR Assistance service can be accessed by calling the toll-free number 800 000 116 and providing the ACI code associated with your vehicle, your first and last name, a contact phone number, the location of the breakdown, and the make/model of the car. The service is available 24 hours a day, 7 days a week, both in Italy and abroad.

Service	Details
24/7 Roadside Assistance	Toll-free number always available for assistance on both regular roads and motorways, in Italy and abroad.
Vehicle breakdown	Contact the toll-free number, provide your details and the ACI warranty code. The DR team will be ready to assist you promptly.
Towing	If necessary, the vehicle is transported to the nearest DR workshop within 50 km from the breakdown location or, if on a motorway, within 50 km from the first exit.
Roadside repair and technical assistance	In the event of immobilization or failure to start due to minor issues, a mobile workshop will intervene directly on site to help you get back on the road.
National and international roadside assistance	Free service in Italy and abroad: if you are abroad, call +39 02 66165116 and provide all the necessary details to reach you.

Where can I find the ACI code of my vehicle?

The ACI code of your vehicle is essential to access DR Assistance services. You can find it in several ways:

ACI Global Italia card: the code is indicated on the membership number sent to the vehicle owner.
DR Customer Service: contact the number +39 0865 1998320 or fill out the online Customer Service form to request the code.
Your reference DR dealership: if it has access to iService, it can provide you with the ACI code directly.

Who generates the ACI code for my vehicle?

The ACI code is generated directly by ACI Global Italia, the organization that manages the DR Assistance service.
Once created, ACI Global Italia sends the ACI card to the vehicle owner.

Useful information about the ACI code:

It is valid for one year
It is automatically renewed for each year of warranty recognized on the vehicle
It is essential to access DR roadside assistance services, both in Italy and abroad

How many tows can be accessed?

With the DR Assistance service, each DR vehicle is entitled to 2 free roadside assistance interventions per membership year. The assistance includes:

Service	Details
Vehicle towing	Free transport to the nearest DR workshop within 50 km from the breakdown location. On motorways, within 50 km from the first exit.
Roadside repair / On-site technical assistance	Dispatch of a mobile workshop for minor issues (e.g. failure to start), with intervention carried out directly at the breakdown location.

Can I benefit from additional services beyond roadside assistance with DR Assistance?

Yes, in addition to the 2 free roadside assistance interventions per year, it is possible to access additional services under certain conditions. These extra services are available when the intervention requires both towing and labor exceeding 6 working hours. Among these services, you can request:

Courtesy car: a replacement vehicle to ensure your mobility is not interrupted.
Vehicle return: transport of the vehicle to your home or to a location of your choice.
Spare parts shipment: fast delivery of the components needed for the repair.
Medical assistance or legal protection: additional services provided under the DR/ACI agreement, available depending on the situation.

How can the DR Assistance service be activated?

The DR Assistance service is automatically activated at the time of vehicle registration. No additional registration is required: you can immediately benefit from all included services, both in Italy and abroad.

For further information on operational details and how to get in touch in case of need, <a href=”https://drautomobiles.com/assistenza-stradale/”>visit the dedicated page</a> for DR Assistance.

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Electric Mobility

Are harmful gas emissions reduced at all? Do they produce emissions?

Electric vehicles do not produce harmful exhaust emissions, but their environmental impact must be considered over the entire life cycle:

Production: the manufacturing of the batteries and the vehicle can generate CO₂ emissions.

Use: emissions depend on the energy source used to recharge the batteries:

Renewable sources: very low or zero emissions.
Fossil sources: higher emissions, proportional to energy production.

End-of-life: battery recycling and disposal affect the overall environmental balance.

Are electric motors really quieter?

Sì, rispetto ai motori a combustione interna, i motori elettrici offrono una guida più silenziosa grazie a:

Assenza di componenti rumorosi: niente pistoni, bielle o camere di combustione che generano vibrazioni e rumore.
Nessun cambio o frizione: elimina i suoni legati al cambio marcia e alla frizione.
Marcia fluida e scattante: un’esperienza di guida lineare, senza interruzioni o scosse.
Silenziosità a basse velocità: particolarmente apprezzabile nelle partenze e negli spostamenti urbani.

Is there no engine oil?

No, engine oil is not present in electric vehicles, because:

Electric motor without combustion: it does not produce gases or corrosive chemical residues.
Few moving components: only the rotor, supported by ball bearings.
No clutch to lubricate: reduces the need for oil.
Lower heat generation: cooling and component protection do not require engine oil.

Are electric motors more efficient than internal combustion engines?

Yes, electric motors are significantly more efficient than internal combustion engines. This is because:

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They have a higher energy conversion rate, transforming most of the electricity into motion.
They generate fewer losses due to friction and heat, increasing overall efficiency.
They do not require changing transmission gears, reducing mechanical and hydraulic losses.
They have fewer moving parts, making them more reliable and requiring less maintenance.

In comparison, internal combustion engines reach a maximum efficiency of around 35%, while electric motors easily exceed 90%, offering more sustainable performance and more efficient use of energy.

What is the lifespan of electric car batteries and what capacity percentages are guaranteed?

The lifespan of electric vehicle batteries depends on several factors, including:

Battery chemistry type (Lithium, Li-ion, etc.)
Nominal battery capacity
Number of charging cycles performed
Charging method (fast charging vs. slow charging)
Climate conditions and operating temperature
Driving style (sudden acceleration, constant speed, etc.)

What factors influence the charging interval and duration?

The charging speed and range of an electric vehicle depend on several key factors:

Charging infrastructure power

The amount of energy that the charging station can deliver in one hour directly affects the charging time. Charging stations can be:

AC (alternating current): typical power levels from 3.3 kW to 22 kW
DC (direct current): high power levels, from 50 kW up to over 100 kW

Vehicle battery capacity
Larger batteries require more time for a full charge. The duration depends on the ratio between the battery capacity and the available power of the charging station or the charging cable provided by the manufacturer.

Battery condition and temperature

Charging is more efficient when the battery is partially discharged (20%–80%)
Optimal temperatures: between 15°C and 30°C
Charging slows down when the battery is almost full or almost empty, or when the temperature is too high or too low

Charging curves and real-world availability

Charging is not linear: it progressively slows down as the battery approaches 100%. Additionally, the actual availability of power from the charging station can affect real charging times.

How are batteries disposed of and recycled?

Electric vehicle batteries follow two main end-of-life pathways: reuse and material recovery.

Path	Details	Benefits
Reuse (Second Life)	End-of-life batteries that still retain sufficient capacity for less demanding applications, such as residential or industrial energy storage.	– Extends the battery lifespan – Reduces disposal costs – Decreases environmental impact
Material recovery (Recycling)	Disassembly and separation of the main components: lithium, cobalt, nickel, aluminum, copper.	– Recovery of valuable materials and rare earth elements – Reduction of environmental contamination – Lower dependence on the extraction of new raw materials

Thanks to these processes, electric vehicle batteries can continue to generate value even after the end of their useful life, contributing to a more circular and sustainable economy.

Are batteries dangerous? What happens in the event of an accident?

Electric vehicle batteries are generally not dangerous. They are designed with advanced safety systems that, in the event of an accident, automatically disconnect the battery to electrically isolate the vehicle. This reduces the risk of short circuits, fires, or electric shocks, protecting both passengers and first responders. Additionally, the batteries are equipped with robust protective casings and continuous monitoring to prevent malfunctions, ensuring safety and reliability in all situations.

More torque and less maintenance required compared to internal combustion engines?

Yes. Electric motors offer tangible advantages:

Immediate and constant torque: ensures smooth and responsive acceleration at any speed.
Reduced maintenance: fewer moving parts compared to an internal combustion engine.
No exhaust emissions: they do not produce harmful gases or combustion by-products.
No complex lubrication required: the system is simpler and more reliable.
Advanced electronic management: the inverter regulates the current and optimizes the motor’s performance.

Does home charging damage the battery less? Does fast charging, on the other hand, damage batteries?

It depends on several factors. Here’s what to consider:

Battery type: chemistry, capacity, and technology influence resistance to different types of charging.
State of charge: always charging to 100% or fully discharging can stress the battery; optimal levels are between 20% and 80%.
Temperature: exposure to extreme heat or cold during charging can accelerate degradation.
Current and voltage: high-power charging generates greater thermal and chemical stress, while controlled charging helps preserve battery health.
Battery Management Systems (BMS): modern batteries include intelligent systems that regulate charging and protect the battery’s lifespan and capacity.

In summary: fast charging does not necessarily damage the battery if performed correctly and with integrated protection systems. Home charging may be gentler, but proper usage and smart battery management are still key factors.

How often should you charge an electric car battery?

Charging frequency depends on several factors:

Vehicle type and battery capacity: vehicles with larger batteries can travel longer distances between charges.
Driving habits: daily travel distance, driving style, and urban or extra-urban use.
Available charging type: regular home charging or Fast Charge stations influence the routine.
Remaining charge level: it is advisable to avoid complete discharges to preserve the battery’s lifespan.

General guideline: for most drivers, charging 2–3 times per week is sufficient to maintain optimal range and performance without stressing the battery.

Do winter and low temperatures reduce the range of electric vehicles?

Yes, cold weather can reduce the range of electric vehicles for several reasons:

Impact on batteries: low temperatures alter the characteristics of the electrolyte, reducing the current delivered by the cells.
Regenerative efficiency: the regenerative braking system is less efficient in cold conditions.
Heating consumption: heating the cabin requires additional energy, which reduces overall range.

Practical tips to preserve range in winter:

Park the vehicle in a sheltered or covered area, if possible.
Avoid fully discharging the battery.
Plan routes and charging stops taking weather conditions into account.

These measures help maintain optimal performance and reduce the impact of cold on the battery.

Is it possible to overload or overheat an electric motor or batteries?

Electric motors and batteries in electric vehicles can theoretically overheat or be subject to overload stress, however:

They are equipped with electronic management systems (BMS – Battery Management System) that regulate charging, temperature and current to protect them.
The manufacturer provides specific guidelines for charging and usage, which should be carefully followed.
It is essential to use only compatible cables and charging stations that comply with the vehicle’s standards to ensure safety and battery durability.

These precautions help prevent damage and maintain the vehicle’s efficiency and safety over time.

Is braking in electric vehicles regenerative? Do the brakes wear less?

Yes, electric vehicles use regenerative braking, at least in part. Here is how it works and what benefits it brings:

Energy recovery: during deceleration or braking, the electric motor acts as a generator, converting kinetic energy into electrical energy stored in the battery.
Support for the mechanical braking system: regenerative braking does not bring the vehicle to a complete stop; conventional brakes come into action only when more force is needed or in emergency situations.
Less brake wear: the mechanical braking system is stressed less frequently and with less intensity compared to internal combustion engine vehicles.
Reduced maintenance costs: less wear means less frequent servicing and lower costs.
Greater driving safety: the combination of regenerative braking and mechanical brakes ensures optimal stability and control.

What is DR’s Smart Regenerative System and how does it work?

DR Automobiles Groupe’s Smart Regenerative System is the regenerative braking system integrated in DR hybrid and plug-in hybrid models.

During braking or deceleration, the system converts kinetic energy into electrical energy, storing it in the battery. This contributes to:

Increasing the vehicle’s range by reducing fuel or electrical energy consumption;
Reducing brake wear, thanks to support for conventional braking;
Optimising performance, by automatically selecting the most efficient recovery level based on driving conditions.

Warranty

How many years of warranty does a DR have?

The standard warranty on DR vehicles covers the first two years from the registration date and remains valid even in the event of sale or transfer of ownership, provided that extraordinary maintenance is carried out at authorised DR workshops. To keep it always valid, it is therefore recommended to rely exclusively on the official DR network for servicing and repairs.

How is the DR vehicle warranty activated?

The DR vehicle warranty is activated automatically at the time of registration, with no additional action required. Key points:

It starts automatically as soon as the vehicle is registered.
It does not require any registration or activation by the owner.
It covers manufacturing defects from day one.
It allows access to service and maintenance at authorised DR workshops.
It ensures protection and support for the entire duration specified in the warranty contract.

What does the DR warranty cover and what does it not cover?

The DR vehicle warranty covers manufacturing defects and component malfunctions according to the stated conditions, but does not include normal wear and tear or routine maintenance.

Covered	Not covered
Manufacturing defects of mechanical and electronic components	Components subject to natural wear (tyres, brakes, pads, belts, friction materials)
Malfunctions affecting vehicle safety or performance	Parts to be replaced during routine maintenance (filters, spark plugs, fluids, bulbs)
Repairs carried out at authorised DR workshops within the specified timeframes	Damage caused by improper use, accidents or unauthorised modifications

When does the DR vehicle warranty expire?

The DR vehicle warranty may become void in the following circumstances:

After the first two years from the registration date in case of sale and transfer of ownership of the vehicle.
Within the first five years, if extraordinary maintenance operations are not carried out at authorised DR workshops.

To keep the warranty valid, it is always recommended to contact the official network of DR workshops and dealerships. Visit the dedicated page on our website to find the one closest to you.

Where is the DR vehicle warranty valid?

The DR vehicle warranty is valid across the entire network of authorised DR workshops and dealerships.

To benefit from covered service and maintenance, you can find the nearest DR workshop by entering your region, city or postcode on the dedicated page.

How does the DR warranty work?

The DR warranty protects vehicles against manufacturing defects and malfunctions, offering repairs exclusively at authorised DR service centres.

Automatic activation: it starts automatically at the time of registration, with no need for any sign-up.
Duration and validity: it covers the first 2 years from the date of registration and remains valid even in the event of sale or change of ownership, provided that extraordinary maintenance work is carried out at authorised DR service centres.

What it covers:

Manufacturing defects in mechanical and electronic components
Malfunctions that compromise the safety and performance of the vehicle
Work carried out according to the timelines set by the manufacturer

What it does not cover:

Normal wear of components (tyres, brakes, brake pads, belts, friction materials)
Parts subject to routine maintenance (filters, spark plugs, fluids, bulbs)
Damage caused by improper use, accidents or unauthorised tampering

Where it is valid: at the entire network of authorised DR service centres and dealerships.

LPG

Who is responsible for installing the system?

The LPG system installation on DR vehicles is carried out directly at our plant in Macchia d’Isernia, ensuring maximum quality and safety.

Is LPG toxic or safe to use?

LPG is completely safe to use. It is colourless, non-toxic and free from benzene and lead, substances harmful to health and the environment. Stored in liquid form at moderate pressures (between 5 and 30 bar), it ensures reliable and safe use in DR vehicles.

Can I access underground car parks with my LPG vehicle?

Yes, you can access underground car parks without any issues with your LPG vehicle. DR engines comply with the international R67-01 (2001) regulation, which requires the installation of specific safety valves. Thanks to these devices, your vehicle is safe and compliant, with no access restrictions.

Does LPG reduce boot space?

No, the LPG tank is positioned in the spare wheel compartment, without reducing boot volume. This way, the space and versatility of DR vehicles remain unchanged, allowing you to use the available space as always.

Does using LPG reduce engine lifespan?

No, the use of LPG does not reduce engine lifespan thanks to:

Cleaner combustion: it keeps the engine oil in optimal condition for longer.
Higher octane rating: reduces vibrations and mechanical stress on the engine.
Reduced component wear: the engine runs more smoothly, preserving efficiency and longevity.

Are there any circulation restrictions for LPG vehicles?

LPG vehicles are generally exempt from traffic bans and environmental restrictions applied to petrol or diesel engines. Some exceptions may be established by local authorities: we recommend always checking local regulations before driving.

Are there enough LPG refuelling stations?

In Europe, about 1 in 4 fuel stations offers LPG as a refuelling option. To better plan your journeys, you can use dedicated apps that show LPG stations available along your route. If you cannot find an LPG station, your car can also run on petrol, ensuring maximum flexibility and range.

Is LPG really more eco-friendly than petrol?

Yes! LPG, thanks to its chemical composition, produces lower CO2 emissions compared to a traditional petrol engine. This results in:

A reduction in environmental impact and an improvement in carbon footprint.
Lower emission of harmful substances into the air.
A more sustainable choice without sacrificing vehicle performance.

Does the LPG tank need to be monitored and checked periodically?

To ensure safety, efficiency and long service life of your LPG system, it is important to follow some simple maintenance guidelines:

Periodic checks for LPG vehicles are the same as those for petrol vehicles.
It is recommended to carry out servicing every 15,000 km or once a year, as per standard maintenance.
Italian law does not require mandatory inspections of the LPG system.
However, the replacement of LPG tanks is required every 10 years to ensure safety and reliability.

Routine maintenance

When should the Fast Check be carried out on DR vehicles?

The Fast Check is the first vehicle check and must be carried out at 5,000 km or within 6 months of registration. Based on the oil change carried out during the Fast Check, the first subsequent service will vary:

Oil change carried out during the Fast Check: first service at 20,000 km or within 1 year of the Fast Check.
Oil change not carried out during the Fast Check: first service at 15,000 km or within 1 year of the Fast Check.

This check ensures optimal maintenance and preserves the validity of the DR warranty.

Where can I go to carry out the checks required by the DR maintenance plan?

Routine maintenance work can be carried out at any service centre, even non-authorised ones, without affecting the 2-year Legal Warranty (24 months), provided that:

original spare parts or parts conforming to the manufacturer’s specifications are used;
the operations are carried out according to the installation procedures specified by the manufacturer;
the time and mileage intervals set out in the maintenance plan are respected.

With regard to the DR Conventional Warranty (5 years or 100,000 km), all maintenance work must be carried out at the DR Service Network in order to maintain the validity of the full warranty.

What checks are carried out during DR maintenance work?

All checks and maintenance operations on your DR vehicle are detailed in the owner’s manual, in the “Maintenance” section. Here you can find:

The mandatory work to be carried out at set intervals (fast check, subsequent services).
Safety checks, such as brakes, suspension, lights and tyres inspection.
Routine maintenance operations, such as oil, filter and fluid changes.
Any additional checks recommended by the manufacturer to ensure optimal performance and warranty validity.

Always consult the manual before visiting the service centre to make sure all scheduled checks are carried out.

How can I certify the services carried out on my DR vehicle?

All maintenance work, including the fast check and subsequent services, must be certified by means of an invoice or fiscal receipt made out to the vehicle owner.
This official documentation serves to:

Guarantee the validity of the DR warranty.
Demonstrate the correct execution of periodic checks and routine maintenance.
Maintain a historical record of the work carried out for any future checks or resale of the vehicle.

Always keep a copy of the invoices or receipts issued by the DR service centre.

How much do periodic maintenance services cost for DR vehicles?

The cost of routine maintenance can vary based on several factors, including:

The hourly labour rate applied by the authorised DR service centre in your area.
The type of work required during the service or periodic check.
Any spare parts or materials used during the operation.

For an accurate quote, it is advisable to contact the nearest authorised DR service centre directly.

How often should maintenance checks be carried out on DR vehicles?

Periodic maintenance work must be carried out every 15,000 km or within 1 year of the previous service, whichever limit is reached first. To ensure correct maintenance and the validity of the DR warranty, a tolerance is allowed:

Mileage: ± 1,000 km from the indicated interval.
Time: ± 20 days from the annual deadline.

Following these intervals helps to maintain optimal vehicle performance and prevent any wear or malfunctions.

Pin code key

Where can I find the key PIN code tag on my DR?

DR vehicles do not have any PIN code tag on the key or inside the car. For any needs relating to key access or programming, you can contact DR customer service or visit an authorised DR service centre.

How can I obtain the PIN code for a duplicate key?

To obtain the PIN code needed for a duplicate key, simply visit an authorised DR repairer, who will activate the official PIN code request procedure free of charge directly through DR channels.

How long does it take to receive the key PIN code?

After activating the request at an authorised DR repairer, the PIN code is normally generated within 4 working hours. Times may vary slightly depending on the availability of the authorised centre.

Spare parts

Where can I find the nearest authorised DR repairer?

To find the nearest authorised DR repairer, visit the Authorised dealerships and service centres page and enter your region, city or postcode. In just a few clicks you will be able to view the nearest available DR service centre, with all contact details and opening hours.

Who sells and supplies original DR spare parts?

Original DR spare parts are available exclusively through the DR Authorised Repairer Network. Only these centres have access to the official management system to forward orders to the DR after sales warehouse, guaranteeing the authenticity, quality and compatibility of the components with your vehicle.

How long does the DR warehouse take to fulfil a spare parts order?

The fulfilment times for a DR order depend on the type of spare part requested and its immediate availability in the warehouse. For accurate information on delivery times, it is advisable to contact the relevant authorised DR repairer directly, who will manage the order and provide updates on the shipment status from the DR central warehouse.

How much do DR spare parts cost?

The prices of DR spare parts, as well as availability and lead times, are accessible exclusively through the DR Authorised Repairer Network. Each authorised DR repairer can consult the official management system to provide accurate and up-to-date information on the cost of spare parts for your vehicle.

Security and accessories

What are ISOFIX anchors and how are they used to secure a child seat?

ISOFIX anchors are a standardised system for securing children’s child seats to the car seat in a safe and stable way. Here is how they work and how to use them:

They consist of two metal rings located between the seat cushion and the seat backrest.
The child seat has two connectors that attach directly to the ISOFIX rings.
Installation does not require the use of seatbelts, reducing the risk of incorrect fitting.
It ensures less movement of the child seat and greater safety for the child.
Before securing it, it is important to check the compatibility of the child seat with the vehicle’s ISOFIX system.

How do lateral airbags work?

Lateral airbags are safety devices designed to protect vehicle occupants in the event of a side impact.

They inflate rapidly at the moment of impact to protect the head and torso of passengers.
They can have different shapes and sizes, depending on the area of coverage (for example door or seat).
They reduce the risk of serious or fatal injuries during side impacts.
They work in combination with seatbelts and other vehicle protection systems.

Can I install the aftermarket tow hook on my car?

Yes, you can install an aftermarket tow hitch on your car by following a few basic rules:

The tow hitch must be compatible with the vehicle model and have a valid approval number.
Installation must be performed by an authorized DR service center, which will issue the required declaration of conformity.
After installation, you must update your vehicle registration certificate with the Motorizzazione Civile, including the tow hitch specifications.

If you follow these procedures, the hook will comply with regulations and be safe to use.

Tow hooks are available for the following models:

DR 5 Collection (all engine options)
DR 6 Collection (all engine options)
DR PK 8 –> 2,870 kg

What is the vehicle owner’s manual and where can I find it?

The owner’s manual is the official vehicle document that contains all the information needed for correct use and optimal maintenance. Inside you will find:

Vehicle functions and features
Periodic checks to be carried out
Routine and extraordinary maintenance operations
Information on fuel consumption and emissions

The manual is handed over at the time of purchase of the vehicle and must be kept carefully, as it represents the main reference for vehicle management and for the validity of the warranty.

Are DR cars equipped with a spare wheel?

DR cars do not come with a spare wheel. Instead, a tyre inflation and repair kit is provided in the boot, consisting of:

A compressor to reinflate the tyre.
A compressor to reinflate the tyre.

The kit is only suitable for small punctures in the tread, not for blowouts or cuts. It allows you to drive to the nearest tyre shop for a repair or replacement, but it is not a permanent solution.

Is it possible to install an accessory roof rack on the car?

Yes, it is possible to install an accessory roof rack by following some important guidelines:

It must be compatible with the vehicle model.
The installation must be verified and carried out at an authorised DR service centre.
The roof rack must comply with the weight, size and safety limits set by the Highway Code.

To install it safely, contact your nearest DR service centre.

Infotainment system

How do I connect my smartphone to the vehicle without Apple CarPlay or Android Auto?

In DR vehicles without Apple CarPlay or Android Auto, the Mirroring Screen system is available. This function allows you to share your smartphone screen directly on the vehicle’s display, enabling access to all apps installed on the device.

Compatibility: smartphones with iOS or Android operating system
Available functions: display of apps, multimedia content and navigation
Detailed guide: refer to the owner’s manual, “Cabin functions” section

Thanks to Mirroring Screen you can use your smartphone apps safely, directly from the car’s screen, without losing any functionality.

How can I check the battery charge status of my DR electric car?

In DR full electric vehicles, the battery charge status can be monitored in real time directly from the vehicle’s infotainment system. The indicator shows the remaining charge percentage and can provide additional information on the estimated available range.

Where to find it: infotainment screen
Available functions: charge percentage, estimated range, full charge notifications
Detailed guide: refer to the owner’s manual, “Infotainment” section

This way you can plan your journeys more effectively and charge the battery efficiently.

On which models is the wireless charging system available?

The wireless charging system for the smartphone is available on the following models: DR 1.0 EV, DR 5.0 CVT, DR 6.0 CVT.

How do I connect my iOS or Android smartphone to the vehicle’s infotainment system?

All DR vehicles are compatible with Apple CarPlay and Android Auto, allowing a simple and immediate connection between the smartphone and the vehicle’s infotainment system.

Connection: via USB cable
Available functions: navigation, calls, messages, music and compatible apps
Detailed guide: refer to the owner’s manual, “Cabin functions” section

This connection allows you to use the main smartphone apps safely while driving, with direct control from the vehicle’s screen.

N1 Vehicles

Which DR models can be converted into an N1 truck?

DR vehicles that can be converted into N1 trucks are designed to offer versatility for both personal and professional use. Compatible models include:

DR 5 Collection
DR 5 Collection Full Hybrid
DR 6 Collection
DR PK 8

This conversion provides access to the tax and administrative benefits typically associated with light commercial vehicles, while maintaining the quality and driving characteristics typical of DR vehicles.

What is an N1 vehicle?

An N1 vehicle is a light commercial vehicle intended for the transport of goods, with the following main characteristics:

Characteristic	Detail
Maximum authorised mass	Up to 3.5 tonnes
Number of wheels	At least 4
Vehicle types	Vans, light vans, pick-ups and some cars adapted for goods transport
Required licence	Can be driven with a category B licence

N1 vehicles are designed for light urban and extra-urban transport, offering a balance between load capacity and manoeuvrability, making them ideal for commercial and professional activities.

What are the tax and economic benefits of a DR vehicle converted to a light commercial vehicle?

By purchasing a DR converted to a light commercial vehicle as a VAT-registered business owner, it is possible to benefit from several tax incentives and economic advantages, including:

Reduced road tax: lower annual registration tax costs.
VAT deduction: possibility of deducting 100% of VAT both at the time of purchase and for the routine management of the vehicle.
Full asset depreciation: reduction of the taxable base through full deduction of the vehicle cost.
More affordable insurance: third-party liability coverage at a lower cost compared to a passenger car.

These benefits make the conversion of the vehicle to a light commercial vehicle an advantageous choice for those who use the car for professional purposes.

Scrapping

Who can I contact to scrap my car?

The demolition centres, selected by DR in full compliance with current regulations and located throughout the national territory, manage the disposal of your end-of-life vehicle in a simple, safe and transparent way.

Find the nearest demolition centre to you.