Support and services

The DR universe is synonymous with warranties

Thank you for joining the DR family.

The DR Automobiles world is happy to take you on a long journey of safety, innovation and respect for the environment through the use of state-of-the-art technologies designed to offer you maximum driving comfort. We propose a new way of experiencing the car by combining cutting-edge technology, modern design and high performance, all with the utmost attention to people’s well-being.

Welcome aboard. We are ready to give you an extraordinary driving experience. How about you?

All our vehicles are designed to guarantee an impeccable driving experience, designed down to the smallest detail, with fine finishes and a balanced combination of performance and ease of use.

Each vehicle undergoes meticulous quality checks that only end in the final stage at the dealership premises.

Here our DRs are pampered one last time and sent for pre-delivery.

A special treatment for every vehicle

We follow this process with love and dedication because we want each of our vehicles to reach its full potential. These operations are carried out to ensure that each vehicle reaches its optimum operating condition. After the testing phase, we also remove the applied protections and preserve the most exposed parts during all transfers to the dealership.

And that’s not all: if you also want to keep the quality of your vehicle high, we recommend you follow some of our quick tips on scheduled maintenance.

You can do so by taking advantage of the network of DR Authorised Workshops, which we make available every day to provide you with all the necessary assistance and the best after-sales services.

Want to know more?

Every DR is a promise

Discover our warranties

To make sure that high performance is always maintained, we have decided to offer you an additional repair support service in case there is a manufacturing or material defect in the vehicle you purchased. Included within the warranty period is a network of DR-Authorized Workshops that are always at your service to ensure your well-being while driving, with no charge for parts or labour.

A warranty that is designed especially for you and will cover you for a period of 5 years (60 months) or 100,000 kilometres, whichever comes first, with unlimited mileage for the first two years. All that’s left for you to do is relax and enjoy worry-free driving.

One warranty, a few simple rules

5-year warranty

Duration, validity and geographical coverage

Choose to protect you and your car with the DR warranty. With a duration of 5 years (60 months) or 100,000 kilometres, whichever comes first, it is valid with unlimited mileage for the first two years. You will no longer have to put the brakes on your desire to travel. The warranty is valid from the date of vehicle registration and expires in the event of destruction, scrapping or loss of possession.

Remember also that all services are valid in Italy, while vehicle repair and 24-hour roadside assistance is also available abroad.

Andorra, Albania, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Morocco, Montenegro, Netherlands, Norway, Poland, Portugal, Monaco, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia, Turkey, United Kingdom.

Disclaimer

In order to take full advantage of the warranty conditions provided for consumer protection, the principles of good faith, fairness and transparency must be observed.

It is also essential to carefully keep invoices or receipts for maintenance statements.

8-year warranty

Electric vehicle battery pack

Duration, validity and geographical coverage

Your electric vehicle benefits from an extended warranty on the traction battery if it is capable of storing an amount of energy greater than or equal to 70% of its baseline value when new, it is guaranteed for a period of eight 8 years (96 months) or 100,000 km, whichever comes first.

Regular maintenance, the key to a smooth ride

To ensure that every short trip is safe and enjoyable, it is essential to perform regular maintenance. This will help you avoid mishaps and ensure safe and satisfactory use of your purchased car.

Precisely for this reason, we advise you to carry out all repairs exclusively at our authorized centres and to always take care of your vehicle as stated in the Owner’s Manual that you will have received upon purchase. Your manual contains the periodic maintenance schedule that you should plan for the proper life cycle of your car, as well as for your personal safety and to ensure the validity of the warranty over time. Inside the manual you will also find a series of pages devoted to recording the maintenance statements.

The DR-Authorized Workshop will be responsible for affixing its stamp of approval on each service, thereby confirming the quality of the service.

Small daily checks

In addition to the regular maintenance schedule set by the manufacturer, to ensure a long life for your vehicle, you need to perform a series of daily checks to make sure it is in working order.

Nothing could be simpler: all standard checks are mentioned in the Owner’s Manual provided when the car is purchased. If any malfunctions or faults in the driving or operation of the vehicle or in the provided accessories should arise during inspections and/or driving, we recommend that you immediately contact a DR-Authorized Workshop, the best way to get back on the road right away.

DR 3.0

*Messaggio pubblicitario con finalità promozionale valido fino al 30.06.2024 solo per immatricolazioni entro tale data, presso i concessionari aderenti, sullo stock disponibile in rete e presso casa madre. Iniziativa non cumulabile con altre offerte in corso. Gamma DR 3.0 MT Euro 6D Consumi: da 7,4 a 9,3 litri/100 km (ciclo combinato); Emissioni CO2: da 155 a 173 g/km. Valori omologati in base al metodo di misurazione/correlazione nel ciclo WLTP aggiornati al 07.06.2022. Gamma DR 3.0 CVT Euro 6D Consumi: da 6,5 a 8,3 litri/100 km (ciclo combinato); Emissioni CO2: da 146 a 159 g/km. Valori omologati in base al metodo di misurazione/correlazione nel ciclo WLTP aggiornati al 25.07.2023. Prezzo di listino di € 18.400 per la versione DR 3.0 MT 1.5 benzina, di € 20.400 per la versione DR 3.0 MT 1.5 benzina/GPL, di € 19.900 per la versione DR 3.0 CVT 1.5 benzina e di € 21.900 per la versione DR 3.0 CVT 1.5 benzina/GPL (comprensivo di IVA e IPT, costi d’immatricolazione esclusi), scontati rispettivamente a € 16.400, € 18.400, € 17.900 e € 19.900, grazie al contributo “Super Rottamazione di DR” di € 2.000, in caso di rottamazione di qualsiasi mezzo a motore, 4 o 2 ruote, senza vincoli di proprietà, limiti di anzianità e classe di emissioni. L’immagine della vettura è puramente indicativa.

 

DR 5.0

*Messaggio pubblicitario con finalità promozionale valido fino al 30.06.2024 solo per immatricolazioni entro tale data, presso i concessionari aderenti, sullo stock disponibile in rete e presso casa madre. Iniziativa non cumulabile con altre offerte in corso. Gamma DR 5.0 MT Euro 6E consumi: da 8,2 a 9,8 litri/100 km; emissioni CO2: da 158 a 189 g/km. Valori del ciclo combinato WLTP omologati il 30/12/2023. Gamma DR 5.0 Turbo CVT Euro 6D consumi: da 7,8 a 9,6 litri/100 km; emissioni CO2: da 160 a 175 g/km. Valori del ciclo combinato WLTP omologati il 29/10/2021. Prezzo di listino di € 19.900 per la versione DR 5.0 MT Unica 1.5 benzina, di € 21.900 per la versione DR 5.0 MT Unica 1.5 benzina/GPL, di € 23.900 per la versione DR 5.0 Turbo CVT benzina e di € 25.900 per la versione DR 5.0 Turbo CVT benzina/GPL (comprensivo di IVA e IPT, costi d’immatricolazione esclusi), scontati rispettivamente a € 17.900, € 19.900, € 21.900 e € 23.900, grazie al contributo “Super Rottamazione di DR” di € 2.000, in caso di rottamazione di qualsiasi mezzo a motore, 4 o 2 ruote, senza vincoli di proprietà, limiti di anzianità e classe di emissioni. L’immagine della vettura è puramente indicativa.

DR 6.0

*Messaggio pubblicitario con finalità promozionale valido fino al 30.06.2024 solo per immatricolazioni entro tale data, presso i concessionari aderenti, sullo stock disponibile in rete e presso casa madre. Iniziativa non cumulabile con altre offerte in corso. Gamma DR 6.0 Turbo MT Euro 6D consumi: da 7,8 a 9,8 litri/100 km; emissioni CO2: da 153 a 166 g/km. Valori del ciclo combinato WLTP omologati il 14/04/2023. Gamma DR 6.0 Turbo CVT Euro 6D consumi: da 7,8 a 9,64 litri/100 km; emissioni CO2: da 160 a 175 g/km. Valori del ciclo combinato WLTP omologati il 17/03/2022. Prezzo di listino di € 25.900 per la versione DR 6.0 MT 1.5 benzina, di € 27.900 per la versione DR 6.0 MT 1.5 benzina/GPL, di € 27.900 per la versione DR 6.0 Turbo CVT benzina e di € 29.900 per la versione DR 6.0 Turbo CVT benzina/GPL (comprensivo di IVA e IPT, costi d’immatricolazione esclusi), scontati rispettivamente a € 23.900,  € 25.900, € 25.900 e € 27.900, grazie al contributo “Super Rottamazione di DR” di € 2.000, in caso di rottamazione di qualsiasi mezzo a motore, 4 o 2 ruote, senza vincoli di proprietà, limiti di anzianità e classe di emissioni. L’immagine della vettura è puramente indicativa.